While a majority of present-day marketing services are provided online, Elfrice Groups takes into account the importance of one-on-one service and smartly implements it as one of its channels. We do this through call center sales, run by service representatives.
Elfrice Groups deeply cares about your brand persona and the message it upholds, more than anything else. Our call center agents ensure that your company’s message reaches your target customers. Regardless of whether outbound sales support can be advantageous to your campaigns and strategies, or whether you’re in need of in-bound campaign support, or if your company’s in-house sales or customer service team is looking for a marketing training, the representatives at our call center would furnish you with all the necessary services required to make your B2B phone goals soar high up.
On the treadmill of call center, where speedy activities are performed throughout, it is paramount for the human resource monitoring your phones to be in sync with your marketing objectives. It is also important for every medium of your company to be on the same boat. You can safely entrust our team with making your in-bound and out-bound customer contact mediums follow the same thread as your brand, the message it wants to convey and its ultimate goals.
We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better
Live Chat Support
Alongside offering a live telephone support handled by our team of customer service agents, we also excel in offering live chat services that can be accessed by your customers through any medium so that they are provided with the services that are at par with your expectations.
Support/Sales Training
Connect with us to understand how we, as a team can catalyze the improvement of your products and services, helping you keep track of your marketing endeavors and objectives. We take great care in ensuring that all customer contact mediums are linked with each other and arrange for a similar brand messaging and offers for your clients. That way, we help you ensure the success of your endeavors.
Why Choose Elfrice Groups?
We, at Elfrice Groups proudly boast an expansive team of marketing experts with an in-depth expertise and thorough knowledge of a wide array of online marketing mediums. This makes us stand tall and strong with the tactfulness required for strategic planning and bringing a comprehensive online marketing plan to life. We have mastered building upon our clients’ pre-existing goals and strategies and can confidently ensure effective results and ROI that would skyrocket. Deep and extensive experience in online marketing and the skill and diligence to stay hooked to the project from its very idealization to the ultimate execution make us one of the major players in the arena. Nothing makes us happier than seeing your goals manifest themselves successfully.